Privacy policy


Effective Date: April 29, 2025

Welcome to RainbowMe Kids!
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with our products, or sign up for email or SMS communications.

1. Information We Collect

When you interact with RainbowMe Kids, we may collect the following types of information:

  • Personal Information: Name, email address, mailing address, phone number, payment information (for purchases).

  • Device Information: IP address, browser type, device type, and other technical data.

  • Usage Information: How you interact with our website, products, emails, and SMS/text messages.

We collect information when you:

  • Make a purchase

  • Sign up for our email list or SMS messaging

  • Participate in promotions or surveys

  • Contact us for support

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order updates and customer support communications

  • Share news about new products, videos, promotions, and updates

  • Send marketing messages via email and SMS (with your consent)

  • Improve our website, content, and customer experience

  • Protect against fraud, abuse, and unauthorized transactions

3. SMS/Text Messaging Consent

When you provide your phone number at checkout, sign-up, or through other opt-in forms on our site, you agree that RainbowMe Kids may send you SMS or MMS text messages for:

  • Order updates (transactional messages)

  • Promotions, sales, and updates (marketing messages)

Consent to receive marketing text messages is not required to purchase products.
You can opt-out at any time by replying "STOP" to any text message.

We may use a third-party service to manage our SMS communications. Message and data rates may apply.

4. How We Share Your Information

We do not sell or rent your personal information to third parties.
We may share your information with trusted partners who help us operate our business, such as:

  • Payment processors

  • Shipping providers

  • Email and SMS service platforms

  • Analytics and website optimization providers

These partners are required to keep your information secure and only use it to perform services on our behalf.

We may also share information when required by law, to enforce our site policies, or to protect our or others’ rights, property, or safety.

5. Protecting Children's Privacy

RainbowMe Kids is committed to protecting children's privacy.
We do not knowingly collect personal information from children under the age of 13 without parental consent.
If we discover we have collected personal information from a child without verifiable parental consent, we will delete that information promptly.

6. Your Rights and Choices

You can:

  • Update your information by contacting us at [Insert Email Address].

  • Unsubscribe from our emails at any time using the link provided in each email.

  • Opt-out of SMS messages by replying “STOP” to any text message.

  • Request deletion of your personal data, subject to certain legal obligations.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand how you use our website

  • Personalize your experience

  • Improve our content and marketing efforts

You can manage cookie preferences through your browser settings.

8. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including encrypted transmission and secure storage practices.
However, no method of transmission over the internet is 100% secure.
We encourage you to protect your own information by using strong passwords and keeping your account information private.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
If we make significant changes, we will notify you by email or through our website.

Updated policies are effective immediately upon posting to our site.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

RainbowMe Kids
Email: hello@rainbowmekids.com
Mailing Address: PO Box 1776, Greensboro, NC 27402